Purchasing/Renewing Australia's Mining Monthly

Q: I would like to subscribe to Australia's Mining Monthly

A: To subscribe to Australia's Mining Monthly, you can either;

  • Visit miningmonthly.com, click on subscribe in the top right hand corner, select your preferred package and make a secure payment online
  • Contact the subscriptions department through our switchboard on + 61 (08) 6263 9190 or email subscriptions@aspermont.com.

You will be sent an order confirmation after completing your online purchase. If you specifically require a pro-forma invoice, please request this from customer service.

Q: I would like to renew my Australia's Mining Monthly subscription

A: Contact the subscriptions department through our switchboard on + 61 (08) 6263 9190 or email subscriptions@aspermont.com quoting your subscriber number and account name.

International Coal News

Q: I'm an International Coal News Subscriber. What has happened to my subscription?

A: If you were an International Coal News subscriber, you will have received an email or phone call from us to inform you that your subscription has transferred to Australia's Mining Monthly. You'll be able to access all of the Australia's Mining Monthly content online and in print, and we've now included an entire section dedicated to the coal industry.

If you would like to discuss your account further, you can our customer service team on + 61 (08) 6263 9190 or email subscriptions@aspermont.com.

Q: I am an International Coal News Subscriber. What is my online login details to Australia's Mining Monthly?

A: You'll be able to access MiningMonthly.com using the same logins that you would have used to access International Coal News (see "My online account" section below for more details).

My online account

Q: I cannot login to my account or have forgotten my login details.

A: Your username is your email address. If you have forgotten your password you can easily reset your password by clicking the forgotten password link on the login page. If you are still having difficulties contact the subscriptions department through our switchboard on + 61 (08) 6263 9190 or email subscriptions@aspermont.com.

Adding online users

Q: I would like to add online users to my Australia's Mining Monthly subscription account

A: You can only have more than one online user license if you have subscribed to a multi-user subscription package. To check the details of current online users in your subscription, add extra online user licenses or upgrade to a multi-user subscription please contact the subscription department through our switchboard on + 61 (08) 6263 9190 or email subscriptions@aspermont.com.

Q: I would like to join my organisation's subscription

A: To request an online user licence from an existing multi-user subscription package please email subscriptions@aspermont.com or contact the member manager from your organisation.

Change account information

Q: I would like to change my billing or delivery address

A: To change your delivery, billing address or any of your contact details, you can easily do so from your account management page. To access your account management page visit miningmonthly.com, click on subscribe in the top right hand corner then click on manage your subscription. Alternatively, please email subscriptions@aspermont.com quoting your subscription reference number with the details that need to be updated.

Delivery issues

Q: I am not receiving my copies of Australia's Mining Monthly or have missed an issue

A: Please email subscriptions@aspermont.com with details of the issue(s) missed quoting your subscription reference number with your complete delivery address.

*Please note that claims for missing issue(s) must be made within 3 months of the issue being published.

Missing issues claimed more than three months after publication must be paid for. 

Account and payment issues

Q: I would like to check my subscription account payment and fulfilment status.

A: Contact the subscriptions department through our switchboard on +61 (08) 6263 9190 or email subscriptions@aspermont.com quoting your subscription reference number.

If our frequently asked questions above have not answered your subscription query, please contact the subscription team through our switchboard on + 61 (08) 6263 9190 or email subscriptions@aspermont.com.

My newsletters

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