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TECHNOLOGY

Managing change

WHILE changes to procedures have brought huge benefits to BHP Billiton, arguably the biggest benefit came from the culture change that allowed it all to happen.

Noel Dyson
A supervisor identified a cheaper alternative to brakes used on BHPBIO's ore cars.

A supervisor identified a cheaper alternative to brakes used on BHPBIO's ore cars.

With knowledge that iron ore prices were about to sink, BHP Billiton set out on a plan to move its costs as far to the left of the curve as possible. One of the ways it went about this was to get its...

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