The Hunter Valley Joy Global facility will combine existing and new services holistically under one roof in a modern and technology-enabled environment in the heart of the high-growth Hunter Valley coal mining region.
Maitland City Council formally endorsed the development application which was subsequently approved by the joint regional planning panel on February 1, 2012.
The facility has been specifically designed to meet Joy Global’s operational excellence standards and will feature a Smart Services centre as well as electrical motor, welding, mechanical and machine repair areas.
It will be equipped with the latest technology and equipment to better service Joy Global’s customer requirements and provide enhanced customer support.
The facility will be another step forward for the company, consolidating the group's vision of where it wants to position itself in the next few years.
With the facility’s completion, P&H and Joy will be in a position to introduce an expanded suite of “Smart Services”, such as remote diagnostics, pre-emptive machine monitoring, predictive diagnostics and electronic service and automated service calls.